How do I pick up new channels?

In most cases, you don't need to do anything at all.

Your TV, set-top box or PVR with Freeview should automatically update if left in Stand-by mode overnight, so the next time you switch it on, you'll find the new channel.

Just use your remote to switch off your TV to leave it in Stand-by mode.

A quick tip: some TVs will display an onscreen pop-up asking you to accept an update, please select to accept the update if you're prompted.

What if my TV/box didn't update automatically?

A re-tune should update it and pick up the new channel.

To re-tune, look for Tuning, Digital Tuning or Auto-tuning in Settings/Menu on your TV/box. Check out our Guide to Tuning for general tips. 

Step-by-step instructions vary across different brands and models, so it's best to check the manufacturer's website for instructions for your model if you need detailed instructions.

How do I know if a new channel is available to me?

In most cases, if a new channel is available to you, it'll be picked up by your TV/box with Freeview.  If you don't have it and want to check if you can get it, follow these steps:

  1. Check to see if it's available in your area.  Broadcasters can select to make a channel available in selected regions.  
  2. Also check if the channel is broadcast via UHF, via Satellite or via both types of transmissions.  If it's only broadcast via UHF, you need to have UHF coverage and use a UHF aerial to pick up that channel; if it's only broadcast via satellite, you need a satellite dish to pick up that channel.

Select the channel on the Channels page to find out about its availability and how it's broadcast.  A channel that's broadcast via both UHF and satellite won't have "only available via UHF" or "only available via satellite" noted on its page.

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