I have a technical problem after the channel change

While most TVs and devices should automatically update, sometimes they might unexpectedly misbehave or be less cooperative than we’d like.

If you have channels missing, be sure to do a retuneIf you have a recorder, please rebook your series links on Prime and the Te Reo channel.

If you have another technical problem around the channel changes, fill in the form below and we’ll see if we can help or direct you to someone who can.

Just want to know more about those changes? Please complete this other form over here.

We may call if we need extra information.