Why is this satellite transition taking place?

The satellite that carried New Zealand TV transmissions must retire in May. We need to transition to a replacement satellite before that in order to ensure free satellite TV continues to be available for New Zealanders.

Other FAQs

What's happening? Am I tuned in through satellite? What do I need to do? Upgrade options to replace an older satellite box Satellite box models compatible with the new satellite Why do I need to upgrade my box? Will I need to repoint or adjust my satellite dish? What if I get both Freeview and Sky through the same dish? No signal or poor satellite reception? When is the satellite transition taking place? Tips for great satellite TV reception Transponder details for the new satellite In a motorhome? Satellite update April 2025

FAQ Categories

General Recording Streaming Accessibility & Features Setup & Equipment Technical Help TV Guide & Channels Troubleshooting Guides Service updates

Network Status

UHF
All Good
UHF
Satellite
All Good

3 June: Some channels updated on satellite, more info here. Issues resolved on Dish TV satbox, if problems persist, please follow steps here to retune.

Satellite
Streaming
Issues being investigated

28 May: TVNZ channels updated on Freeview app, 2 issues being investigated. Learn more here.

Streaming
EPG
All Good
EPG

Note: UHF and Satellite network status info are provided by transmission providers and broadcasters.

Network Status

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