What do I need to do if I'm tuned in through satellite?
For most who tune in with a satellite dish, this change would be seamless and there's nothing you need to do. Your TV or satellite box would've updated automatically.
If you experience any unexpected issues, please see here for a few simple steps on what to do.
Here's a quick summary of those steps.
1. Check if you're actually tuned in with a satellite dish here.
2. See if you need to upgrade your old satellite box. Check here & see upgrade options here.
3. If you're missing a few channels, power cycle your TV (turn off at the wall, wait 10 seconds before turning back on), then move through all channels like you might do when you channel surf.
4. Cold retune or reset your TV/box if issues persist. Cold retune/reset your satellite box if you have one.
5. If your satellite TV reception is still playing up, let us know here for advice on what you can try next.
If you get Freeview through a UHF aerial or our Freeview Streaming TV app: this change doesn't affect those Freeview services, find support here if you're having any issues.