Channel changes 1 March 2023

CHANNEL UPDATES ON MARCH 1st

Prime has moved to channel 15

The Te Reo channel has moved to 10

And Prime+1 is now on channel 21 for some viewers (yay!)

You can look forward to more new channels in the year ahead too.

Ready your TV remote! There's so much to explore, all for free.

WHO CAN GET Prime+1?

Prime+1 is available to those tuned in via satellite and those using the Freeview Streaming TV app.

Please see here if you're tuned in through an aerial.

Unsure how you're accessing Freeview? Here are some simple tips to help you find out.

WHAT TO DO on MARCH 1st

Most TVs set up with Freeview will automatically update, just leave your TV or box in STANDBY mode on Feb 28th and let it do its thing.

If your TV or box hasn't auto-updated, moving through the channels will often update them. You may need to go to channel 5 and hold for a few moments to pick up Te Reo channel on channel 10 correctly.

A simple retune will also pickup all the channels correctly. Check out the retune guide for handy hints.

If you're using the Freeview Streaming TV app, the app will update so you won't need to do anything.

Some TVs need your OK

Some TVs might ask for your permission before they can update.

In case your telly likes to err on the side of caution, look out for a prompt on your TV when you next watch TV on or after March 1st, and select ‘OK’ or ‘Yes’ to give it the go-ahead to pick-up the new line-up.

GOT A RECORDER?

Please rebook your series links on Prime and the Te Reo channel after March 1st.

It might be a good idea to note down what you're recording on those channels beforehand, so you can rebook them easily.

Anything you've already recorded will still be saved on your recorder, so you can watch them any time.

IF IN DOUBT, RETUNE.

On the off chance your TV doesn’t auto-update, or some channels go astray, a simple retune of your TV, set-top box or recorder will set it right.

We've compiled a Retune Guide for you to make it as easy as can be.

Take me to the handy Retune Guide

GOT A QUESTION?

You can find answers over here.

And as with any change, it might take a little getting used to at first,
so if you have any other questions, please feel free to get in touch with us.

Contact Us