How do I access Settings on the SmartVU?

To access Settings on your SmartVU, follow these steps:

  1. Go the Home Screen (you can do this by pressing the HOME button on your remote)
  2. Select the Cog wheel (at the top right of the Home Screen, next to the time)
  3. The Settings menu will appear.

Other FAQs

How do I get Freeview Streaming TV? I can't find the Streaming TV app... Can I get Freeview Streaming TV on an older TV? What channels does Freeview Streaming TV have? Can I watch Live TV? Can I record using the Freeview Streaming TV? How much data will I use? Does streaming have captions or subtitles? Can I watch On Demand with the Freeview Streaming app? Stream buffering, freezing or another stream related issues How do I set up the SmartVU? How do I update the Software Version on my SmartVU? What software version is running on my SmartVU?

FAQ Categories

General Recording Accessibility & Features Setup & Equipment Technical Help TV Guide & Channels Troubleshooting Guides Service updates

Network Status

UHF
All Good
UHF
Satellite
All Good

3 June: Some channels updated on satellite, more info here. Issues resolved on Dish TV satbox, if problems persist, please follow steps here to retune.

Satellite
Streaming
Issues being investigated

28 May: TVNZ channels updated on Freeview app, 2 issues being investigated. Learn more here.

Streaming
EPG
All Good
EPG

Note: UHF and Satellite network status info are provided by transmission providers and broadcasters.

Network Status

Get in touch

Need help with your Freeview setup or have questions about channels and services? We're here to help.

Contact Us