Here's a general guide to tuning in your TV or box:

1. Press the Menu or Settings on your remote.
2. Select Programmes / Broadcast / Channel / Set-Up
3. Select Tuning option, if you’re prompted to choose between Analogue/ATV and Digital/DTV, always pick Digital/DTV
   • Select Terrestrial / Aerial / UHF if your TV is connected to a UHF Aerial.
   • Select Satellite / Freeview SAT if your TV is connected to a Satellite Dish. On some Panasonic models, you need to toggle to ‘Satellite TV’ using the TV remote button before tuning.
4. Start Auto Tuning or Auto Set-Up to start tuning, on some TVs you have to select Start to confirm.

Tips

• If you're setting up a new TV, it's good to know what your old TV was tuned into as a reference.
• You can always try the other options if the first one you pick doesn’t work.
• If you're retuning, you don't need to change the Tuning option (in step 3), stick with the option already selected.

Don't know if you have a UHF Aerial or a Satellite Dish?

No worries, we created a guide to TV Antennas that should help make things easier.

TV Antenna Guide

Tuning Individual TV Brands

As menus and settings vary across brands and models, it’s always best to refer to your TV manual for detailed instructions on how to tune in your TV.

To make things a little easier, we have compiled a list of tuning instructions for the following popular brands:

• LG
• Panasonic
• Philips
• Samsung
• Sony
• TCL
• Toshiba
• Veon

Tips

• If you’re asked for a passcode, try the default code. This varies across devices but is typically one of the following: ‘0-0-0-0’, 1-2-3-4’, ‘8-8-8-8’ or ‘9-9-9-9’
• If you’re experiencing any issues, try these basic troubleshooting steps:

1. Turn the TV off.
2. Unplug the TV cables from the wall and wait a few minutes.
3. Plug the cables back in.
4. Turn the TV back on and try the tuning process again.

Need more help?

If you need more help with tuning your TV, it’s best to refer to your device manual (either physical copy or search for it online) or contact the manufacturer for support.

If you've tried the tuning options and your TV isn't picking up channels, you might have a problem with your aerial or satellite dish. You can find technicians in our installer directory here.