How do I pick up new channels?
In most cases, you don't need to take any action at all.
Your TV, set-top box, or PVR with Freeview should automatically update if left in Stand-by mode overnight. So the next time you switch it on, you'll find the new channel available.
Simply use your remote to turn off your TV and leave it in Stand-by mode.
Quick tip: Some TVs may display an onscreen pop-up asking you to accept an update. Please select "accept" if prompted.
What should you do if your TV or box doesn't update automatically?
You can perform a re-tune to update it and pick up the new channel.
To re-tune, look for "Tuning," "Digital Tuning," or "Auto-tuning" in the Settings or Menu on your TV or box. Check out our "Guide to Tuning" for general tips.
Step-by-step instructions may vary across different brands and models, so it's advisable to check the manufacturer's website for detailed instructions specific to your model.
How can you determine if a new channel is available to you?
In most cases, if a new channel is available in your region, your TV or box with Freeview will automatically pick it up. If you want to verify its availability, follow these steps:
- Check to see if the channel is available in your area. Broadcasters may choose to make a channel available in selected regions.
- Also, confirm whether the channel is broadcast via UHF, satellite, or both types of transmissions. If it's solely broadcast via UHF, you'll need UHF coverage and a UHF aerial to access that channel. If it's only available via satellite, a satellite dish is required to receive the channel.
Select the channel on the "Channels" page to learn more about its availability and how it's broadcast. A channel that's broadcast via both UHF and satellite won't have "only available via UHF" or "only available via satellite" noted on its page.