What software version is running on my SmartVU?

To find out which Software Version is running on your SmartVU, follow these steps:

  1. Select Settings
  2. Select Apps
  3. Select the Freeview Streaming TV
  4. You will see the Version Software at the top

Click here to see how to update your Software Version on your Freeview Streaming Device

Network Status

UHF
All Good
UHF
Satellite
All Good

3 June: Some channels updated on satellite, more info here. Issues resolved on Dish TV satbox, if problems persist, please follow steps here to retune.

Satellite
Streaming
Investigating issues

TVNZ streaming issue on some Panasonic TVs: fix deployed. Learn more here.

 

Parliament TV freezes after 5-10 seconds on some devices.

Streaming
EPG
All Good
EPG

Note: UHF and Satellite network status info are provided by transmission providers and broadcasters.

Get in touch

Need help with your Freeview setup or have questions about channels and services? We're here to help.