Feedback Form for service updates

Tried retuning? *

Yes I have

No I haven't

Retuning your TV or box can often help restore channels and put things right. See here for tips on how to retune.

Which channels are you missing? *

On the TV that's playing up, are you using a Set Top Box, Receiver or Recorder to watch Live TV? *

Yes I'm using a receiver or set top box

Yes I'm using a recorder or PVR

No

What's the brand of your TV?

What's the brand of your Set Top Box, Receiver or Recorder? *

SmartVU

Dish TV

Panasonic

DTVS

Hills

Zinwell

Other brand not listed here

Is your SmartVU a dongle (small pod) or a box?

It's a dongle, or small pod

It's a box

I'm not sure

What is the model of your Set Top Box, Receiver or Recorder

Are you tuning in through a UHF aerial? Satellite dish? Or using our Streaming TV app? *

UHF aerial

Satellite dish

App

I'm not too sure

Where are you located?

Query about the latest service update