Let us know if your satellite TV reception is playing up.

The new satellite is expected to deliver a superior signal which means better TV reception for most viewers. However, there may be exceptions in a small number of remote areas or where the satellite dish setup is not in good working order. Learn more here.

If you're experiencing satellite TV receptions, let us know by providing some important details. This is so we can monitor the satellite TV experience delivered to New Zealanders and provide you with the most relevant and up-to-date advice on how you can resolve these issues.

Which region are you in?
Please provide the town you are in
Please select all of the channels affected.

A cold retune can help your TV or satellite box pick up any update it may have missed and correct what appears to be reception problems. It's simple and here's how to do a cold retune.

This is usually on the front of the box, e.g. Dish TV, Panasonic, Hills, Strong etc.
E.g. S7070PVR
Please be as detailed as you can so we have the relevant information to provide assistance.

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