Contact Us

Welcome to Freeview Support!

We're here to help you get the most out of your Freeview experience. Here are a few tips to ensure we can assist you promptly:

Technical Help

While we're unable to provide in-depth technical support for setting up TVs or boxes, we're here to offer guidance and point you in the right direction. For detailed assistance, please contact the manufacturer directly. Additionally, for inquiries about content on channels, please reach out to the broadcaster directly.

Network Status

Before reaching out, please visit our Network Status page to check for any ongoing issues. This may save you time and help us address your inquiry more efficiently.

Troubleshooting Guides

If you're experiencing specific issues such as missing channels, loss of reception, or TV Guide problems, we recommend utilizing our troubleshooting guides tailored to address these concerns before you use this form:

Installers

While Freeview does not offer installation services, we do have a list of qualified installers who can assist. Please reach out to them if you need help with installation or issues with equipment. Please note that this would be a paid service and is in no way associated with Freeview.

Network Status

UHF
All Good Except Ngarara Wellington

Wellington: Ngarara transmission tower currently is experiencing a power outage. The local power company is investigating.

UHF
Satellite
All Good
Satellite
Streaming
All Good
Streaming
EPG
All Good
EPG

Note: The UHF and Satellite network status info is provided directly by transmission providers and broadcasters.