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- Freeview On Demand to end in 2022
- Channel Changes 1 March 2023
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Top FAQs
Moving? Set up Freeview in your new home
Lost your remote? Find out how to get a replacement
Can I use a Sky dish to get Freeview?
What to do when you get poor reception or a 'No Signal' message
New Zealand UHF/DTT coverage maps
TV signal available in each New Zealand Region
Channels available on Freeview
Important updates
- How do I set up Freeview?
- Guide to Tuning
- How do I know which transmitter my aerial should be pointed to for best reception?
- How do I connect both Freeview and SKY to the same satellite dish?
- Set up a satellite box or recorder to display widescreen pictures
- Can I have Freeview as well as SKY?
- Can I get Freeview on all the TVs in my house?
- Can I use both a UHF aerial and a Satellite dish?
- Digital device clock and Daylight Savings Time
- I have a square TV screen and the graphics or logos are cut off on the side of my screen. How do I fix this?
- Where can I buy a satellite dish?
- What do I do if my receiver says an 'over-the-air software upgrade' is available?
- What if I move house?
- Our Guide to TV Antennas
- What is a UHF aerial?
- What does a Freeview set top box or digital receiver do?
- Where can I buy a Freeview box?
- How much will Freeview equipment cost?
- How do I tell if my flat panel TV has Freeview built in?
- Do I have to get a digital receiver /recorder from an accredited Freeview retailer?
- Can I buy Freeview equipment online?
- What is a Freeview compatible device?
- What type of antenna do I need?
- Can I use an indoor UHF aerial to receive Freeview?
- Can I use my existing aerial?
- What is a satellite dish?
- What type of satellite dish do I need?
- Can I use my SKY satellite dish?
- Can I buy a digital receiver or recorder for someone else?
- How do I get Freeview Streaming TV?
- I can't find the Streaming TV app...
- Can I get Freeview Streaming TV on an older TV?
- What channels does Freeview Streaming TV have?
- Can I watch Live TV?
- Can I record using the Freeview Streaming TV?
- How much data will I use?
- Can I watch On Demand Content with the Freeview Streaming TV app?
- Stream keeps buffering or freezing or other stream related issues
- How do I set up the SmartVU?
- How do I access Settings on the SmartVU?
- How do I update the Software Version on my SmartVU?
- How do I find out which Software Version is running on my SmartVU?
- What TV antenna is the New Freeview Recorder compatible with?
- Where can I buy the A2 Recorder?
- How do I set up my New Freeview Recorder?
- How do I connect the Freeview Recorder to the Internet?
- How do I reconnect the Bluetooth remote?
- What is the "Home Hub"?
- How many channels can I record at the same time?
- Can I record Live TV for free?
- What are the "featured apps"?
- What extras can I access?
- How do I Series Link a show?
- How do I find out what's on?
- Missing the start or end of your recordings?
- What is the storage capacity of the New Freeview Recorder?
- Are the apps and extra content all subscription-free too?
- Is Netflix available on the New Freeview Recorder?
- Can I cast to the recorder?
- Why is the HDMI cable not included?
- How do I update the Software Version on my New Freeview Recorder?
- How do I find out which Software Version my New Freeview Recorder is running?
- Why are some ads so loud?
- What do I do when I see a “NO SIGNAL” message on one or more channels?
- What do I do if I can't get some channels or still get bad reception?
- What if I have lost one or more channels?
- Why can't I connect/set up my TV, set top box or recorder?
- Why do I sometimes get no signal or poor reception only during the day?
- Who do I contact for technical support?
- Why do you sometimes get black bars on each side of the picture?
- Why does the audio on my Sony TV sound lower on TV3 than other channels?
- Why can't I select Dolby on some Freeview products?
- What is happening with Freeview On Demand?
- Why is Freeview On Demand ending?
- What do I need to do before Dec 12th?
- Will this affect broadcast TV channels?
- Can I still watch on demand on my TV?
- Where will I find a specific show I'm watching now?
- Will the shows I'm watching still be available?
- What if my TV or box can't access ThreeNow or Maori+?
- Can I use my Freeview account to access other on demand apps or sites?
- Is Freeview ending?
- What can I watch on Freeview after Freeview On Demand ends?
- How do I get Freeview accreditation for my products?
- As a potential broadcaster, how do I get a channel on Freeview?
- How can I start a new television or radio station on Freeview?
- I'm an installer. How can I get listed on this website? Can I use Freeview logos/trademarks?
- Manufacturers of digital TV devices: Getting Freeview Approval for your product
- Media Enquiries