Who do I contact for technical support?

If there's something wrong with your digital receiver/recorder, then please call the manufacturer for assistance first (the phone number should be in the packaging or on the product guide).

If you've purchased a non-approved digital receiver, we suggest you contact the person you bought it from for assistance.

If this doesn't solve the problem, then call an installer. If they can't solve the problem either, then return to the retailer for more assistance.

Network Status

UHF
All Good except Waikato & Tauranga

17 APR | TV service partially restored to Waikato & Tauranga. Full restoration is prioritised & weather-dependent.

UHF
Satellite
All Good. Satellite TV service has been updated on 15 April.

Our satellite TV service has moved. If you experience any issues, please see here.

Satellite
Streaming
All Good
Streaming
EPG
All Good
EPG

Note: UHF and Satellite network status info are provided by transmission providers and broadcasters.