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Please provide some key details so we can keep you up-to-date about our move to the new satellite and share information that's most relevant to you.

Select 'No Al Jazeera' if you can't get it on any of your satellite boxes.
A small number of viewers may have an incorrectly-aligned or damaged satellite dish, which would result in 'no signal' or reception glitches in certain times of the day.
Are you getting pixelation? A 'No Signal' message? Is it on specific channels or across all channels?

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