Stream keeps buffering or freezing or other stream related issues

In this case, we first suggest checking that your internet connection can handle streaming.

Learn more about the type of internet connection we recommend over here (see “How much data will I use”)

Restart Modem/Router

If your have an appropriate connection speed, then the issue may be related to network connectivity, we suggest attempting a modem/router restart to clear these types of issues.

Uninstall app and reinstall

Failing a modem/router restart, try uninstalling the app from the device and reinstalling. The issue could be related to bad app data and a reinstall should help resolve this.


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