Update your TV to pick up the new Freeview On Demand platform
A handful of Smart TVs in New Zealand have yet to automatically update to the new Freeview On Demand platform.
When the old Freeview On Demand (or FreeviewPlus) platform is completely switched off, users of those Smart TVs may need to carry out a Factory Reset to update those Smart TVs to the new Freeview On Demand platform.
You can usual find Factory Reset options in the Settings or Menu of your Smart TV. As instructions vary between brands and models, please check the user manual of your Smart TV, or contact the manufacturer for step-by-step instructions for performing a factory reset and device-specific support.