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channel changes

The satellite broadcasts for some channels are changing on January 21st.

On January 21st, satellite broadcasts of Sky Open, eden+1, Bravo+1 and Al Jazeera will be updated in preparation for an upcoming New Zealand satellite TV network update.

Most satellite boxes and TVs will pick up the updated channels seamlessly on the day, but if yours does not, give it a retune

Older satellite boxes won’t pick up these channels and will need to be replaced.

Check Your Satellite Box.

Do a quick check now to see if you need to replace your satellite box to keep watching those channels. It’s easy!

Go to Freeview channel 20 and if can’t watch Al Jazeera, then it’s time to upgrade.

If you can watch Al Jazeera on channel 20, you're all set.

 

Replacement options.

If your satellite box needs an upgrade, you can choose from a range of options.

1. Where there’s good internet, stream Live TV channels using the Freeview Streaming TV app. It's free to download on most Smart TVs and is preloaded on SmartVU dongles.

2. If you prefer a ‘like for like’ setup, you can get a new satellite box.

3. If you want to go ‘box-free’, get a dual-tuner TV. Available across the Samsung, Panasonic and LG range.

Pick up your new satellite box, SmartVU dongle or dual-tuner TV from trusted electronics retailers nationwide.

 

Q+A

What is happening?

Channel changes are coming to Freeview satellite on 21 January 2025, with Sky Open, eden+1 and Bravo+1 moving to a newer, more efficient broadcast method, and Al Jazeera English moving to a new transponder.

These changes are being made in preparation for an upcoming satellite TV network update in April 2025, where the Optus D2 satellite carrying New Zealand TV transmissions will be replaced. Learn more here

 

What do I need to do?

If you’re tuned into Freeview through a satellite dish, then we recommend you check your satellite box to make sure you can watch Sky Open, eden+1, Bravo+1 and Al Jazeera English after January 21st. 

It's easy! Go to Freeview channel 20, if you can’t watch Al Jazeera English, then it’s time to replace your satellite box. If you can, then you’re all good. 

On the day, if your box or TV acts up on those channels – give it a retune. If that doesn't bring back those channels, it means your satellite box needs to be replaced.

 

What are my replacement options?

You can choose from a range of options to replace your older satellite box.

  • Where there’s good internet: stream Live TV channels with the Freeview Streaming TV app, it's free to download on most Smart TVs and preloaded onto SmartVU dongles. eden+1 and Bravo+1 will be added to Freeview Streaming TV following the January 21st channel changes.
  • If you prefer a ‘like for like’ setup, you can get a new satellite box.
  • If you’d like to go ‘box-free’, get a dual-tuner TV. Available across the Samsung, Panasonic and LG range.

Pick up your new satellite box, SmartVU dongle or dual-tuner TV from trusted electronics retailers nationwide.

 

Will these channel changes affect me?

These channel changes are being made to Freeview's satellite service only. So they will only have possible impact for you if you're tuned in through a satellite dish.

If you watch live TV on Freeview through a UHF aerial or use the Freeview Streaming TV app, these channel changes won't affect you in any way.

 

Am I tuned in through satellite?

Here's a super easy way to tell how you're getting Freeview: check your channels! 

If you’re tuned in through a satellite dish, you should have George FM on channel 70.

If you’re tuned in through a UHF aerial, you should have CH200 on channel 200.

And if you stream using the Freeview Streaming TV App, you would have Juice TV on channel 38.

 

Why are these channel changes taking place?

These channel changes are required by the satellite carrier to support an upcoming satellite TV network update in April 2025, where the Optus D2 satellite carrying New Zealand TV transmissions will be replaced. Learn more here.

 

why do I need to replace my box?

Some satellite boxes last a long time! There are still a small number of older satellite boxes in use today that run on an older, legacy broadcast standard. 

From Jan 21st, Sky Open, eden+1 and Bravo+1 are being broadcast in a more efficient way over satellite. Unfortunately, older satellite boxes are not compatible with this new broadcast method. Al Jazeera already uses this new method, so if you can't watch Al Jazeera on channel 20, or if you lose Sky Open, eden+1 and Bravo+1 after Jan 21st, you need to replace your box. 

Upgrading your satellite box now is also crucial to future proof your TV setup to ensure you can keep watching your favourite channels, as the remaining channels are likely to be updated later this year.

 

Got a question?

Let us know if you have questions we haven't covered yet and we'll do our best to hunt down an answer for you.

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