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The satellite broadcasts have changed for some channels on 22 January

On January 22nd, satellite broadcasts of Sky Open, eden+1, Bravo+1 and Al Jazeera were updated in preparation for some New Zealand TV services to move to a new satellite.

If you're tuned in through a UHF aerial, or use the Freeview Streaming TV app, this won't affect you in any way. Unsure how you're tuned in? Here's an easy way to tell.

Most satellite boxes and TVs would pick up the updated channels seamlessly on the day, but if yours has not, give it a retune

Older satellite boxes won’t pick up these channels and need to be replaced.

Check Your Satellite Box.

If your satellite box can't pick up the following channels, even after a retune, then it's time to upgrade with a replacement. 

  • Sky Open on Freeview channel 15,
  • eden+1 on Freeview channel 18,
  • Bravo+1 on Freeview channel 9,
  • Al Jazeera on Freeview channel 20.

If you can watch these channels, you're all set.

Replacement options.

If your satellite box needs an upgrade, you can choose from a range of options.

1. Where there’s good internet, stream Live TV channels using the Freeview Streaming TV app. It's free to download on most Smart TVs and is preloaded on SmartVU dongles.

2. If you prefer a ‘like for like’ setup, you can get a new satellite box such as a Dish TV SAT1 or A7080 box. To record live TV, you may opt for a Panasonic satellite recorder (model: DMRHST270) or a Dish TV satellite recorder (model: S7070pvr).

3. If you want to go ‘box-free’, get a dual-tuner TV. Available across the Samsung, Panasonic and LG range, and on select Veon and JVC models.

Pick up your new satellite box, SmartVU dongle or dual-tuner TV from trusted electronics retailers nationwide.

 

Upgrade earlier rather than later.

If your satellite box can't pick up Sky Open, eden+1, Bravo+1 and Al Jazeera, even after a retune, then it's one of a few remaining older legacy models and isn't compatible with the way these channels now need to be broadcast over satellite. 

Unless replaced, your older box will lose all channels when further updates need to be made to Freeview's satellite service in the coming months, to pave the way for some New Zealand TV services to move to a new satellite in April. 

So it's best to replace older satellite boxes now, including any older units at the bach, to keep watching your favourite programmes subscription-free.

Q+A

What is happening?

Some channel changes needed to be made to Freeview's satellite TV service on 22 January 2025, with Sky Open, eden+1 and Bravo+1 moving to a newer, more efficient broadcast method, and Al Jazeera English moving to a new transponder.

These changes are required in preparation for some New Zealand TV services to move to a new satellite in April 2025, as the Optus D2 satellite currently carrying New Zealand TV transmissions is replaced. Learn more here

 

What do I need to do?

If you’re tuned into Freeview through a satellite dish, then we recommend you check your satellite box to make sure you can still watch Sky Open, eden+1, Bravo+1 and Al Jazeera English after January 22nd. 

If you can’t watch those channels, even after a retune, then it’s time to replace your satellite box. If you can, then you’re all good. 

On the day, if your box or TV acts up on those channels – give it a retune. If that doesn't bring back those channels, it means your satellite box needs to be replaced.

 

What are my replacement options?

You can choose from a range of options to replace your older satellite box.

  • Where there’s good internet: stream Live TV channels with the Freeview Streaming TV app, it's free to download on most Smart TVs and preloaded onto SmartVU dongles. eden+1 and Bravo+1 will be added to Freeview Streaming TV following the channel changes.
  • If you prefer a ‘like for like’ setup, you can get a new satellite box such as a Dish TV SAT1 or A7080 box. To record live TV, you may opt for a Panasonic satellite recorder or a Dish TV satellite recorder (model: S7070pvr).
  • If you’d like to go ‘box-free’, get a dual-tuner TV. Available across the Samsung, Panasonic and LG range, and select Veon and JVC models.

Pick up your new satellite box, SmartVU dongle or dual-tuner TV from trusted electronics retailers nationwide.

 

Will these channel changes affect me?

These channel changes are being made to Freeview's satellite service only. So they will only have possible impact for you if you're tuned in through a satellite dish.

If you watch live TV on Freeview through a UHF aerial or use the Freeview Streaming TV app, these channel changes won't affect you in any way.

 

Am I tuned in through satellite?

Here's a super easy way to tell how you're getting Freeview: check your channels! 

If you’re tuned in through a satellite dish, you should have George FM on channel 70.

If you’re tuned in through a UHF aerial, you should have CH200 on channel 200.

And if you stream using the Freeview Streaming TV App, you would have Juice TV on channel 38.

 

Why are these channel changes taking place?

These channel changes are required by the satellite carrier to support an upcoming satellite TV network update in April 2025, where the Optus D2 satellite carrying New Zealand TV transmissions will be replaced. Learn more here.

 

why do I need to replace my box?

Some satellite boxes last a long time! There are still a few older satellite boxes in use today that run on legacy broadcast standards. 

From Jan 22nd, Sky Open, eden+1 and Bravo+1 are being broadcast in a more efficient way over satellite. Unfortunately, older satellite boxes are not compatible with this new broadcast method. Al Jazeera already uses this new method, so if you can't watch Al Jazeera on channel 20, or if you lose Sky Open, eden+1 and Bravo+1 after Jan 22nd, you need to replace your box. 

Upgrading your satellite box now is also crucial to future proof your TV setup to ensure you can keep watching your favourite channels, as updates to the satellite service and the remaining channels are likely required before April. If your old satellite box hasn't been replaced when those updates roll out, it'll lose all channels.

 

Got a question?

Let us know if you have questions we haven't covered yet and we'll do our best to hunt down an answer for you.

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