There are many different shapes and sizes; below are a few different types avaliable:

Signals for the Freeview satellite service are transmitted from the Optus D1 satellite. We recommend a minimum dish size of 60cm with a single 11.300 GHz LO Frequency LNB. For more information we suggest you contact an installer or a Freeview Retailer.

Alternatively, for those technically minded people, here is a copy of the Freeview antenna specification.

An existing satellite dish should be capable of receiving the Freeview service. Please check with a Freeview retailer or installer for advice on how to connect a Freeview approved digital satellite receiver.

An accredited Freeview retailer can recommend a satellite dish installer when you purchase your digital satellite receiver or you can find an installer in our Installer Directory.

Freeview|HD_®  is available in nine major centres (Auckland, Hamilton, Tauranga, Napier, Hastings, Palmerston North, Wellington, Christchurch, Dunedin) covering 75% of New Zealand homes. You need a UHF aerial to receive this service.

Check out the coverage map for your area.

TVONE, TV2, TV3, and C4 are received via a VHF aerial. This is NOT the right type of aerial for Freeview|HD_® reception. You need a UHF aerial. You may already have one of these. As a guideline, if you have good reception of UHF free-to-air channels e.g. Trackside or Maori TV, and live in a Freeview|HD_® coverage area you are likely to get good Freeview|HD_® reception.

Check out the coverage map for your area.

We recommend a UHF wideband antenna (aerial) suitable for receiving signals across Band IV and V (502MHz - 806MHZ), covering transmission channels TV25 - TV62. For more information we suggest you contact an installer or a Freeview Retailer.

Alternatively, for those technically minded people, here is a copy of the Freeview antenna specification.

An accredited Freeview Retailer can recommend an aerial installer when you purchase your digital receiver or you can find an installer in our Installer Directory.

Yes you can but not currently via the same digital receiver. A Freeview digital satellite receiver is different to a Freeview|HD_®  receiver.

Please check that you’ve got your digital receiver connected properly. Sometimes all it takes is a ‘factory reset’ or ‘re-installation’ - press the ‘menu’ button on the digital receiver remote and follow the menu options.

You can also check the Troubleshooting section below. If you are still having a problem we suggest first call the manufacturer for assistance (the phone number should be in the packaging or on the product guide). If this does not solve the problem then call an installer. If they cannot solve the problem then return to the retailer for more assistance.

If you have purchased a non-approved digital receiver we suggest you contact the person you purchased it from for assistance.

You can also Contact us to ask a question.

There are no current plans to extend Freeview|HD_® past the initial nine centres. Any additional coverage requires additional investment in transmission infrastructure and the economic justification to do so. Currently, it is not economic to extend the coverage past the initial nine centres. This is why a fully national Freeview satellite_® service was launched last year; to ensure all New Zealanders are participants in the new digital age of television.

Yes, in many cases an internal aerial with or without a booster will work with Freeview|HD_®. If our Google maps coverage tool gives you a result of ‘very likely’ then an internal antenna near a window may work.

Prime is on Freeview Channel 10.  If you cannot see Prime in your Freeview EPG:

1. Select the Auto Scan option from your menu for Freeview|HD products or the Factory Default option for Freeview Satellite products.
2. For further help check the relevant user manual for your product

If you do not have a Freeview approved receiver please contact the manufacturer.

This is because of the Dolby dynamic compression used. To correct this press Home and change your audio settings as follows:
Settings > Digital setup > Dynamic range > Compressed

Yes they can. To ensure that all New Zealanders can access Freeview, it is available by both satellite dish and UHF aerial. This is the most cost effective solution for New Zealand,given its topography and population,  while ensuring a robust, reliable, secure, and modern broadcast infrastructure.

Freeview satellite® is available to nearly 100% of New Zealand. Freeview|HD®, which is received via UHF aerial, is available to about 75% of New Zealand households.

See which Freeview service is best for you by using our coverage tool.

Yes, if you are having problems receiving analogue TV then Freeview can help to resolve this issue.

Freeview satellite® is available to nearly 100% of New Zealand. Freeview|HD®, which is received via UHF aerial, is available to about 75% of New Zealand households.

See which Freeview service is best for you by using our coverage tool.

As there are many more digital transmitters in areas like Auckland and Wellington than there was for analogue there may be a more suitable direction for your aerial. To check which one is best you can download coverage maps for each transmitter to see which served you best here.

Digital channels are broadcast in groups. 1 digital channel or frequency holds many individual channels. As of June 2010 on the Freeview|HD_®platform there are three digital channels. TVNZ, Mediaworks and Kordia.

TVNZ - TVOne, TV2, TVNZ 6 and TVNZ 7
Mediaworks - TV3, C4, TV3 PLUS 1 and C42
Kordia - Maori Television, Prime, Parliament TV, Chinese TV8, Television 33 and Freeview|HD_® Demo channel

Each of the three digital channels have their own frequency and as such if there is a problem with your aerial or cable it’s possible that you may not receive one entire group of channels. As is the nature of digital television you may have perfect picture on the other channels. Please contact an installer in your area if you experience this.

You can find an installer here.