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Questions and answers: Getting Freeview

How do I get Freeview? Do I need a new television set?

No! You do not have to replace your current television.

All you need is a digital receiver and a satellite dish OR UHF aerial - there are no monthly fees and no contracts.

A different digital receiver is required for the Freeview satellite® or Freeview|HD®. The receiver converts the digital signal so that you can see and hear all of Freeview’s channels through your existing television. Eventually all new TVs will have a digital receiver built-in.

Satellite dish:
A satellite dish is required to receive the Freeview satellite® service and to send this signal to your digital satellite receiver for decoding.

UHF aerial:
A UHF aerial is required to receive Freeview|HD® and to send this signal to your digital terrestrial receiver for decoding.

If you need a new dish or UHF aerial, a Freeview accredited retailer can help you to determine your requirements and can recommend an installer in your area.

What if I live in an apartment?

Multi-unit dwellings (MDU’s) may have a TV reception system that feeds your apartment - ask your body corporate, building manager or landlord. Some MDU’s have satellite head-ends which enable you to connect a digital satellite receiver into your TV aerial socket. If not, we suggest you ask your body corporate, building manager or landlord to contact an installer who can advise on the equipment and installation options. They will also be able to help with advice to ensure that you can receiver the Freeview|HD® service (assuming your apartment is in one of the coverage areas).

How do I subscribe?

You do not need to subscribe to Freeview. All you need is a digital receiver and a satellite dish OR UHF aerial - there are no monthly fees and no contracts.

How do I know if I'm in the coverage area?

The Freeview satellite® service covers nearly 100% of New Zealand.

Freeview|HD® is available in nine major centres (Auckland, Hamilton, Tauranga, Napier, Hastings, Palmerston North, Wellington, Christchurch, Dunedin) covering 75% of New Zealand homes.

Check out the coverage map for your area.

Can I connect my DVD and/or VCR to the digital receiver?

Yes. To see how to connect these up, you can use our basic set up wizard.

What is the EPG (The Freeview Guide)?

To make viewing even more enjoyable and user friendly, Freeview features an Electronic Programme Guide (< a href="/whats_on_freeview/guide" title="The Freeview Guide">

The Freeview Guide) that you can access through the EPG or Guide button on the digital receiver remote control

The Freeview Guide is very simple to use and enables you to view 8 days of programme listings for all Freeview channels. Learn more about using

< a href="/whats_on_freeview/guide" title="The Freeview Guide">The Freeview Guide.

Can I have Freeview as well as SKY or TelstraClear?

Yes, however you will require a Freeview digital receiver in addition to your SKY or TelstraClear decoder.

Can I buy a digital receiver for someone else?

Of course you can, Freeview makes a great gift. Remember that before they can connect it however, they will require a satellite dish or UHF aerial as well

Can I watch and listen to Freeview channels on all the televisions in my house?

Yes. But first you will need to either connect each television to the one digital receiver, or you’ll need a separate digital receiver for each TV. A Freeview installer can advise you on the options.

What if I move house?

You can take your digital receiver(s) with you. You may also choose to take the satellite dish or UHF aerial with you or have one installed at your new home.

Can I buy Freeview equipment online?

Yes. Check out the Buy online page for details.

What is an HD integrated digital television (iDTV)?

By having an iDTV, you do not require a digital receiver if you are in the Freeview|HD® coverage area. If you are outside of the HD coverage area, you will need a Freeview Satellite receiver to get Freeview. To see if you are in the coverage area, please use our coverage tool here.

To record from Freeview, you can connect a recording device such as a MyFreeview|HD® digital television recorder. To find out more about this, please click here.