Freeview does not sell or manufacture any of the hardware required to receive our services and we therefore do not set or influence prices.

Retailers purchase the digital receivers, dishes and aerials from manufacturers the same as they do for other consumer electronic. Each retailer and each brand of hardware will have different retail prices. As with any purchase we suggest you shop around for a good deal.

Freeview accredited retailers are listed here.

Freeview approved digital receivers are available from a number of accredited Freeview retailers around the country. See our Freeview Retailer directory to find a retailer near you. These retailers can also recommend satellite dish and aerial installers or you can find one in the Installer Directory.

An accredited Freeview Retailer can recommend a satellite dish installer when you purchase your digital satellite receiver or you can find an installer in our Installer Directory.

An accredited Freeview Retailer can recommend an aerial installer when you purchase your Freeview|HD_® receiver or you can find an installer in our Installer Directory.

No. A number of installers also sell Freeview approved digital receivers.

We recommend that you buy a Freeview approved digital receiver as Freeview pre-test a sample of these products to ensure that they work correctly. Only approved digital receivers include the Freeview EPG, automatically update for new channels, and have been testing for over-the-air software upgrades. You’ll see the Freeview logo in accredited retailer stores and on Freeview approved digital receiver products.

With a Freeview-approved digital receiver, installation is simple. And, if you’ve already got a dish or a UHF aerial it is unlikely that you’ll require help to set up.

You’ll find a simple diagram on the Setting up pages.

If your new digital receiver does not tune in then we suggest you first call the manufacturer for assistance (the phone number should be in the packaging or on the product guide). If this does not solve the problem then call an installer. If they cannot solve the problem then return to the retailer for more assistance.

If you have purchased a non-approved digital receiver we suggest you contact the person you purchased it from for assistance.

TiVo is a Freeview|HD compatible recording device. It has similar functionality to MyFreeview|HD devices. Currently you need to have a Telecom Broadband connection to receive the downloadable content. To find out more about TiVo visit their website www.mytivo.co.nz

This is a product that is not an approved digital receiver or DTR (digital TV recorder) or iDTV but can still receive the Freeview services and the specifications of the product have been agreed with Freeview.